Cancel Service How To Cancel Dial Up and High Speed Internet Services
Please do not email, postal mail, or voice mail InternetServicesOnline.com any cancellation request. To cancel service you must call your internet service provider directly. That means you must call the number on your billing statement or purchase receipt. We can not process cancellation requests for you, forward them to your internet service provider, or do anything with such cancellation request information. If you do send a request to cancel service to us it will simply be ignored.
Most internet service providers prefer that you call them to cancel your service. Customer service phone numbers are always shown on your purchase receipt, installation kit, monthly billing statement, credit card statement. Where available, you can also sign into your Email or "My Account" section of your internet service provider's web site to review Customer Support, Billing, and Cancellation policy information online.
When you order internet services online, particularly with cable internet and DSL internet orders, your order information may be received at a regional customer service center. It may take several days before your local customer service center has access to your order information. For this reason it is important that you call the phone number provided to you on your order receipt or confirmation emails. It is common for internet service providers to maintain multiple customer support offices throughout the United States.
If you can't find your customer support numbers elsewhere, we have listed many customer support phone numbers below as a last resort:
Adelphia (866) 233-5669
Alltel (888) 925-5835
AOL (888) 265-8008
Atlantic Broadband (978) 239-0604
ATT Yahoo (800) 609-7030
BellSouth (888) 321-2375
Bresnan (888) 987-6001
Cablevision (800) 868-9840
Charter (800) 775-2506
Comcast (877) 220-3549
CompuServe (800) 848-8990
Copper.net (888) 336-3318
Cox Communications (866) 686-3278
DirecWay (866) 347-3292
Earthlink (800) 327-8454 or (888) 327-5465
Insight Communications (502) 357-4400
ISP.com (425) 245-0218
Juno (888) 839-5866
Mediacom (800) 946-5388
MSN (800) 386-5550
Netscape (866) 541-8233
NetZero (866) 841-1442
Prodigy (800) 213-0992
Qwest (866) 541-3322
SBC Yahoo (800) 609-7030 or (866) 722-3525
Sprint (877) 646-3282
Time Warner (888) 547-6602
Verizon (877) 483-5898
WorldNet (AT&T) (800) 400-1447
